Models, margins and the business decisions behind applied AI. Reporting and analysis from Fathom Tech.
A departing Anthropic researcher has sounded alarms about the company's trajectory toward advanced AI systems, with the firm's own alignment chief backing the concerns at a pivotal moment for the organization.
The pet supplies retailer is banking on artificial intelligence to drive down costs across customer service, pharmacy, and veterinary operations, with executives projecting significant financial returns beginning in fiscal 2027.
DeepSeek has unveiled V4.1-Flash, a streamlined model that the company says reduces memory demands and API expenses while surpassing its predecessor on internal benchmarks. The move includes an aggressive shift that will route V4 Pro requests to the new model at lower pricing.
As artificial intelligence moves beyond pilot deployments in customer service, companies are discovering that knowledge management and outcome-focused measurement—not speed—determine whether AI investments actually pay off.