Infor bets industry expertise can make AI agents trustworthy in enterprise operations

The transition of agentic AI from experimental projects to live business systems is raising uncomfortable questions about governance and accountability. What enterprises increasingly need to demonstrate is not merely what an AI agent accomplished, but whether it had proper authorization to act, and whether that authorization remained valid as work passed between multiple agents and systems.

Infor Inc., an enterprise software provider, is positioning itself to address this challenge through deep industry knowledge. The company is weaving AI agents, process intelligence and automation capabilities into its core applications, enabling organizations to move beyond simple copilots and deploy AI within actual operational processes.

As artificial intelligence agents move from experimental tools into production systems, enterprise governance is being forced to answer a harder question. It is no longer enough to know what an agent did. Organizations increasingly need to prove what the agent was authorized to do, why it was allowed to take a specific action and whether that authority remained intact as tasks moved across multiple agents and systems.

Paul Nashawaty, principal analyst at theCUBE Research

Infor Velocity Week, taking place on Oct. 7, will feature Infor executives, customers and sector specialists discussing how the company is deploying agentic AI across enterprise operations. Coverage will stream live on theCUBE, SiliconANGLE Media's livestreaming platform, examining whether industry expertise can transform AI investments into concrete business value.

Specialization as a foundation for agentic AI

Infor has made industry specialization central to its AI strategy. The company expanded its Industry AI Agent library to exceed 100 agents in April and upgraded its Agentic Orchestrator to manage agents across complex, multi-step workflows.

This focus targets sectors including manufacturing, distribution, automotive and food and beverage—industries where AI must grasp specialized terminology, workflows and operational constraints that generic systems cannot handle.

Our industry-specific platforms, multi-tenant architecture and deep process intelligence give our agents a level of contextual precision that generic AI simply cannot replicate. We're selling measurable outcomes for the industries by meeting our customers where they are with AI and providing a clear, simple and efficient path to where they want to be.

Kevin Samuelson, Chief Executive Officer of Infor

The strategy incorporates process intelligence as well. Infor is combining Process Mining, Value+ automations, GenAI and Industry AI Agents to help organizations spot workflow bottlenecks and delegate more tasks to automated systems. However, scaling these capabilities beyond single-use deployments remains a significant hurdle.

According to Infor's Enterprise AI Adoption Impact Index, 49% of surveyed organizations were still in early-stage AI deployment. Security concerns, data sovereignty requirements, regulatory compliance, insufficient technical talent and ambiguous return on investment continue to impede progress. This raises a central question for the upcoming event: can industry knowledge and process context provide agentic AI with sufficient grounding to become routine in enterprise settings, or will it remain confined to experimental initiatives?

Event coverage and access

TheCUBE will provide live coverage of Infor Velocity Week on Oct. 7, with on-demand access to exclusive content available afterward. Viewers can watch through theCUBE's website, YouTube channel and SiliconANGLE's platform.

SiliconANGLE distributes podcast content through multiple channels. The "theCUBE Pod," featuring hosts John Furrier and Dave Vellante discussing enterprise technology trends in AI, cloud, regulation and workplace dynamics, is available on Apple Podcasts, Spotify and YouTube. The outlet also produces "Breaking Analysis," a weekly program where Vellante reviews top enterprise technology stories using theCUBE insights and data from Enterprise Technology Research, also distributed across Apple Podcasts, Spotify and YouTube.

TheCUBE analysts will interview Infor leadership and industry specialists at Velocity Week, focusing on agentic AI, vertical-specific applications, process intelligence, automation and the steps required to transition AI from pilot programs into standard enterprise workflows.